Our Privacy & Policy

Overview

Ahead values the privacy of your data. We collect and store your data in accordance with the European General Data Privacy Regulation (“GDPR”). All data that we collect and store in Ahead is done so for one of the following two reasons:

  • It satisfies a legitimate interest, such as for our own research and development, to market and promote the solutions or services that we provide, and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose, such as applying for a job with Ahead,

The following describe how Ahead collects and stores your information in more detail:

1. Who is responsible?

Ahead Services B.V., which is based at Papiermolen 10, 3994 DK Houten, is responsible for the processing of the data as described in this privacy and cookie policy. If you wish to contact us, please send an email to intouch@ahead-banking.com. 

2. When is this privacy policy applicable?

This privacy policy is applicable to all personal data processed by Ahead Services B.V. of all its clients and visitors to this website. 

3. What is personal data?

Personal data is all the data relating to an identified or identifiable natural person. For example your name, phone number or email address, and also your IP address. 

4. How and why do we obtain the personal data?

On our website it is possible to apply for:

  • A career at Ahead system;
  • A software demo with the Ahead team,

We process the personal data for the purpose of acquiring new employees and customers. The lawfulness of the processing is based on the consent of the applicant, the applicant agrees with the processing of the personal data provided by him/her. Applicants have the right to revoke their consent at any given time. 

5. What personal data do we process and how long do we retain the personal data?

We process the following personal data:

For a demo with the Ahead team we require you to provide us with the following information:

  • First name
  • Last name
  • Title
  • Company
  • Country/Region
  • Email address 
  • Phone number  

This information is necessary for us to be able to contact you about the demo itself, and tailor the demo to your specific requirements. Besides the assistance we also use the contact information to update you on new product releases and other information relevant to Ahead. You can unsubscribe to these emails at any time by clicking the unsubscribe link in any email you receive. 

The personal data is kept for a period of seven years. Ahead will permanently delete all records on any individual in the event that we are specifically requested to remove the data by the individual. 

For a job application we require you to provide us with the following information: 

  • First name
  • Last name
  • Email address
  • Phone number
  • LinkedIn profile

There is an option to upload a resume, the applicant is free to determine whether or not he/she wants to provide additional information. We need the personal data to handle your job application and contact you in the event we wish to invite you to an interview. 

The personal data is kept for a period of two years, unless the applicant gives their explicit consent for us to store the data for longer.

6. Cookie policy of Ahead

6.1 What is a cookie?

Our website uses cookies. Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data.

6.2 Use of cookies

We use both permanent and session cookies. With the use of permanent cookies we can recognize you on a new visit and apply your preferred settings to the website, such as when you have accepted cookies you don’t have to accept it again for your next visit. You can delete the permanent cookies in the settings of your browser. With the use of session cookies we can track which parts of the website you have visited, with this data we can optimize the way visitors experience our website. The session cookies will be deleted automatically as soon as you close your web browser.

6.3 Google Analytics

Our website makes use of Google Analytics, which uses cookies to collect and analyse information about use of the services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. Google Analytics cookies are automatically deleted are 14 months. For more information on Google Analytics, we refer you to their website: https://policies.google.com/privacy. 

6.4 Hubspot

Our website makes use of Hubspot, which uses cookies for the purposes of better understanding how viewers interact with our website, for improving our marketing, and for the submission of user forms, such as the “book a demo form”. When interacting with our website, we inform the user of our use of cookies and provide the option to accept or reject our use of cookies. Hubspot cookies are deleted automatically after 13 months. 

For more information on how Hubspot uses cookies, we refer you to their website: http://legal.hubspot.com/de/privacy-policy

7. Privacy rights

The GDPR provides for various rights, such as the right to access, correct or delete the personal data Ahead Services B.V. has about you. To prevent abuse we can ask you to provide for an adequate means of identification. Should you wish to exercise your rights, please send an email to intouch@ahead-banking.com. 

8. Amendments

This privacy and cookie policy may be amended from time to time consistent with the requirements of the General Data Protection Regulation. We will post any revised policy on this website.